Senior Manager, Organizational Design & Effectiveness


Contributes to the overall success of the Organizational Effectiveness COE within Global Human Resources (GHR) by building and enabling Organizational Effectiveness, Organization Design and Strategic Workforce Planning capabilities across the organization.
The Senior Manager, Organizational Effectiveness reports to the Director, Organizational Effectiveness and works closely with key partners across GHR and business lines to advise, enable and partner on organization design and strategic workforce planning initiatives to help drive organizational effectiveness and business strategy.


  • START DATE:  Starts as soon as possible

  • COMPANY:  Scotiabank


  • JOB TYPE:  Full-time

  • LOCATION:  Toronto


Company Description

Scotiabank is one of North America’s leading financial institutions, and Canada’s most international bank. We provide innovative financial products and services to individuals, small and medium-size businesses, corporations and governments across Canada and around the world.

Key Accountabilities 


  • Provide advisory and/or support on organizational design and/or strategic workforce planning initiatives for individual business units and for enterprise-level initiatives by:
    • Partnering with HR Business Partners and Business Leaders to ensure that they can apply the principles and guidelines that are foundational to good organization design and strategic workforce planning. Equip them with the tools and insights to confidently make decisions and fully understand the implications of these decisions. Provide recommendations for solutions that are thoughtful, practical and sustainable
    • Providing deep subject matter expertise in organizational design and strategic workforce planning and facilitate workshops and conversations to develop strategies and solutions that help Leaders to deliver on their mandates and optimize the way they work, utilize talent, resources and add value
    • Understanding the Bank’s risk appetite and risk culture and incorporate these into organization design and strategic workforce planning recommendations
    • Championing a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
  • Support the Organizational Effectiveness Team to continually elevate the value of the Organizational Effectiveness CoE by:
    • Developing, implementing and continuously improving Strategic Workforce Planning and Organization Design programs, processes and tools that are foundational for the Organizational Effectiveness CoE
    • Finding meaningful ways to identify and incorporate leading practices, industry innovations and thought leadership to evolve and refine our org design methodology and strategic workforce planning methodology and tools / resources
  • Build capabilities in organization design, strategic workforce planning and organizational effectiveness:
    • Support the development and implementation of strategies and activities to build capability with key HR partners and business leaders
    • Actively participate in and contribute towards the Organization Design Community of Practice sessions and content
    • Provide coaching and support as needed to HR and business partners
    • Actively disseminate knowledge and best practices to contribute to building the capabilities of the OE team
  • Drives analytics for organizational effectiveness initiatives to inform data-driven recommendations by:
    • Proactively identifying data needs
    • Managing data collection
    • Executing best-in-class analysis and providing insights
    • Validating and refining recommendations with internal partners and leaders
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high performance environment and contributes to an inclusive work environment.


Experience / Education:

  • Management consulting and/or HR strategy experience considered a strong asset
  • 3- 5 years of proven experience and knowledge in organizational design and/or strategic workforce planning engagements
  • Thrives in an ambiguous and dynamic business environment, with a proven ability to communicate complex information to a variety of audiences
  • Ability to work collaboratively and manage stakeholders across a matrixed organization
  • Excellent analytical and problem-solving skills, extensive experience with analytical tools and ability to synthesize benchmarks and internal/external insights
  • Strong communications skills (verbal and written) and interpersonal skills.
  • Provide executive-level insights, communications and materials
  • Excellent facilitation skills to develop and facilitate workshops and training sessions
  • High level of knowledge of HR systems, data concepts, structure and solutions
  • Solid understanding of Scotiabank’s organizational structure
  • Fluency in Spanish considered an asset


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